Frequently Asked Questions

Everything you need to know about your Draco Slides experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please contact our support team to initiate a return or exchange.

Are Draco Slides true to size?

Yes, our slides generally fit true to size. However, if you are between sizes or have a wider foot, we recommend sizing up for maximum comfort.

What materials are used in Draco Slides?

Our slides are crafted from high-quality, lightweight EVA foam designed for durability, shock absorption, and all-day comfort.

How do I clean my slides?

Cleaning is easy! Simply wipe them down with a damp cloth and mild soap. Avoid leaving them in direct sunlight for extended periods to prevent warping.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.